Privacy Policy

1. DATA PROTECTION

to your personal data when you visit this website or use our practice
services. Personal data is any data that can be used to identify you
personally. For detailed information, please refer to the privacy
policy below.

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website
operator. Their contact details can be found in the section "Notice
on the responsible party".

How do we collect your data?

Some of your data is collected when you provide it to us, for example
through our contact form or when booking an appointment and being
treated at our practice. Other data is collected automatically by our
IT systems when you visit the website (e.g. internet browser,
operating system, time of the page visit).

What do we use your data for?

Some of the data is collected to ensure the website is provided
without errors. In connection with your appointment request or
treatment, we also process data to organize and carry out your
medical care.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge
about the origin, recipients and purpose of your stored personal data,
as well as the right to have this data corrected or deleted. You can
withdraw any consent you have given at any time. You also have the
right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about this or any other questions.

2. HOSTING

We host the content of our website with the following provider:

Wix.com

The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv, Israel,
with an establishment in the EU. Wix enables us to create and operate
our website. For this purpose, Wix processes personal data. All
personal data that you enter on this website or that is collected
automatically is therefore also processed by Wix and stored on its
servers.

The legal basis for the data processing is Art. 6(1)(f) GDPR. We have
a legitimate interest in providing our website reliably. Where
consent has been requested, the processing is based on Art. 6(1)(a)
GDPR. Consent can be withdrawn at any time.

For further details, please see Wix's privacy policy:
https://www.wix.com/about/privacy

Data processing agreement

We have concluded a data processing agreement (DPA) with Wix. This is
a contract required by data protection law, which ensures that Wix
processes the personal data of our website visitors only according to
our instructions and in compliance with the GDPR.

3. GENERAL INFORMATION AND MANDATORY DISCLOSURES

Data protection

We take the protection of your personal data very seriously. We treat
your personal data confidentially and in accordance with the
statutory data protection regulations and this privacy policy. Please
note that data transmission over the internet (e.g. when communicating
by email) can have security gaps. Complete protection of data against
access by third parties is not possible.

Notice on the responsible party

The party responsible for data processing on this website and in the
course of our practice activities is:

MedCare Los Cristianos S.L.
Avenida de Suecia 10
38650 Los Cristianos, Tenerife, Spain
CIF/NIF: B21869698
Phone: 689199361
Email: drdbennewitzmedcare@gmail.com

Storage period

Unless a more specific storage period is stated in this privacy
policy, your personal data will remain with us until the purpose for
the data processing no longer applies. If you make a legitimate
request for deletion or withdraw your consent to data processing,
your data will be deleted, unless we have other legally permissible
reasons for storing your personal data (e.g. tax retention periods or
the statutory minimum retention periods for patient records under
Spanish health law); in that case, deletion takes place once these
reasons no longer apply.

General information on the legal bases of data processing

If you have consented to data processing, we process your personal
data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, where
special categories of data (e.g. health data) under Art. 9(1) GDPR are
processed. If your data is required to perform a treatment contract
or to carry out pre-contractual measures, we process your data on the
basis of Art. 6(1)(b) GDPR. In the healthcare context, processing is
also based on Art. 9(2)(h) GDPR (preventive healthcare and medical
treatment). We also process your data where this is necessary to
comply with a legal obligation (Art. 6(1)(c) GDPR) or on the basis of
our legitimate interest (Art. 6(1)(f) GDPR).

Recipients of personal data

In the course of our practice activities, we work with various
external parties (e.g. hosting providers and, where applicable,
specialists or clinics providing further treatment). We only pass on
personal data to external parties if this is necessary to carry out
your treatment, if we are legally obliged to do so, if there is a
legitimate interest under Art. 6(1)(f) GDPR, or if you have given us
your explicit consent (e.g. issuing an invoice for submission to your
private health insurer). When using processors, we only pass on data
on the basis of a valid DPA.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit
consent. You can withdraw consent you have already given at any time.
The lawfulness of the data processing carried out before the
withdrawal remains unaffected.

Right to object to data collection in special cases (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE
RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA
ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. IF YOU OBJECT, WE
WILL NO LONGER PROCESS YOUR DATA, UNLESS WE CAN DEMONSTRATE
COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR
INTERESTS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND
LEGAL CLAIMS.

Right to lodge a complaint with the competent supervisory authority

In the event of GDPR violations, you have the right to lodge a
complaint with a supervisory authority, in particular in the Member
State of your habitual residence. The supervisory authority
responsible for our practice in Spain is:

Agencia Española de Protección de Datos (AEPD)
C/ Jorge Juan, 6
28001 Madrid, Spain
www.aepd.es

Right to data portability

You have the right to have data that we process automatically on the
basis of your consent or in performance of a contract handed over to
you or to a third party in a commonly used, machine-readable format.

Access, correction and deletion

Within the scope of the applicable legal provisions, you have the
right at any time to receive free information about your stored
personal data and, where applicable, the right to have this data
corrected or deleted. You can contact us at any time using the
contact details above.

Right to restriction of processing

You have the right to request the restriction of the processing of
your personal data, among other cases if you dispute the accuracy of
the data, if the processing was unlawful, or if you have objected to
the processing.

4. DATA COLLECTION ON THIS WEBSITE

Our website uses cookies. Cookies are small data packets and do not
harm your device.

Cookies that are necessary to carry out the electronic communication
process or to provide certain functions you have requested
(necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR.
Where consent to the storage of cookies has been requested,
processing takes place exclusively on the basis of this consent
(Art. 6(1)(a) GDPR); consent can be withdrawn at any time.

Contact form

If you send us an enquiry via the contact form, your details (first
name, last name, email address, phone number, message) will be stored
by us to process your enquiry and in case of follow-up questions. The
processing is based on Art. 6(1)(b) GDPR (initiation of a treatment
contract) or Art. 6(1)(f) GDPR. We do not pass on this data without
your consent.

Google Maps

On our website we use the Google Maps mapping service to show the
location of our practice. The provider is Google Ireland Limited,
Gordon House, Barrow Street, Dublin 4, Ireland. When it is used, your
IP address is transmitted to Google, possibly also to servers in the
USA. It is used on the basis of Art. 6(1)(f) GDPR or, where
corresponding consent is requested, on the basis of Art. 6(1)(a)
GDPR. Further information: https://policies.google.com/privacy?hl=en

5. PROCESSING OF HEALTH DATA WHEN BOOKING APPOINTMENTS AND DURING
TREATMENT

When you book an appointment and are treated at our practice, we
process special categories of personal data within the meaning of
Art. 9 GDPR, in particular health data (e.g. medical history,
diagnoses, examination results, course of treatment).

This processing is carried out for the purposes of preventive
healthcare, medical diagnosis, treatment and the management of health
services in accordance with Art. 9(2)(h) GDPR in conjunction with
Art. 9(3) GDPR (medical confidentiality) and the Spanish Patient
Rights Act (Ley 41/2002, básica reguladora de la autonomía del
paciente).

Your health data is subject to medical confidentiality and is
accessed only by our medical staff and, where necessary for the
organizational support of your treatment, by our practice team.

Your patient file is kept in accordance with the statutory minimum
retention periods of Spanish health law.

6. DATA TRANSFERS TO THIRD COUNTRIES

The use of Wix and other integrated services (e.g. Google Maps) may
result in personal data being transferred to countries outside the
EU/EEA. For such transfers, we ensure that an adequate level of data
protection is guaranteed, in particular through EU Standard
Contractual Clauses with the respective providers.

7. MINORS

Our website and services are not specifically aimed at children under
16. If minors are treated at our practice, data processing takes
place with the involvement of their legal guardians, in accordance
with the applicable legal provisions.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this privacy policy so that it always
complies with current legal requirements or to reflect changes to our
services. The new privacy policy will then apply to your next visit.

If you have any questions about data protection, you can contact us
at any time using the contact details above.

IMPRINT

Information pursuant to Article 10 of the Spanish Law on Services of the
Information society and electronic commerce
(Ley 34/2002, de Servicios de la Sociedad de la Información y de
Comercio Electrónico, LSSI-CE)

SERVICE PROVIDER / OPERATOR OF THIS WEBSITE

MedCare Los Cristianos SL
NIF/CIF: B21869698

Seat:
Avenida de Suecia 10
38650 Los Cristianos, Tenerife, Spain

Contact:
Telephone: 689199361
Email: drdbennewitzmedcare@gmail.com

Commercial register entry:
Registered in the Commercial Register of Santa Cruz de
Tenerife
Registration number / CERTIFICACION NO 25060346

MEDICAL LICENSING AND PROFESSIONAL REGULATIONS

According to Spanish regulations on the practice of
Health professionals (Ley 44/2003, de Ordenación de las Profesiones
Sanitarias) and the regulations on advertising for health services
(Real Decreto 1907/1996) we provide the following information regarding the [unclear] in our [unclear]
known to practicing physicians:

Dr. Dennis Bennewitz
Specialist in Neurology
Colegiado No.: 38.38.08026
Responsible medical association: Colegio Oficial de Médicos de Santa Cruz de
Tenerife
Qualification acquired in Germany: Medical license from the University Medical Center Hamburg-Eppendorf (UKE) - Hamburg State Examination Office

Specialist in Neurology - Schleswig-Holstein Medical Association

Dr. Kai Rezai
Specialist in Dermatology, Medical-Surgical Medicine and Venereology
Colegiado No.: 38.38.08610
Responsible medical association: Colegio Oficial de Médicos de Santa Cruz de
Tenerife

The professional regulations for doctors in Spain (Código de
Deontología Médica) can be found on the website of the responsible Colegio
The official medical information can be viewed at: COMTF.es

RESPONSIBLE FOR CONTENT

Responsible for the content of this website according to Spanish law
The following are the provisions of press law:

MedCare Los Cristianos SL
[Address as above]

CONSUMER DISPUTE RESOLUTION / ONLINE DISPUTE RESOLUTION (OS)

The European Commission provides a platform for
Online dispute resolution (ODR) is available, which you can find here:
https://ec.europa.eu/consumers/odr/

We are neither obligated nor willing to participate in a
Dispute resolution proceedings before a consumer arbitration board
to participate.

LIABILITY FOR CONTENT

As a service provider, we are subject to the general laws for
Own content on these pages in accordance with general laws.
responsible. However, we are not obligated to process transmitted or
to monitor stored third-party information or under certain circumstances
to investigate which indicate illegal activity.
Obligations to remove or block the use of
Information provided under general laws remains unaffected.

However, liability in this regard only arises from the point in time at which
Knowledge of a specific legal violation is possible. Upon becoming aware of it.
We will notify you of any legal infringements in this content.
Remove immediately.

LIABILITY FOR LINKS

Our website may contain links to external websites of third parties.
whose content we have no influence on. Therefore, we cannot be held responsible for it.
We also assume no liability for external content. We are not responsible for the content of...
The respective provider or operator of the linked pages is always responsible for their content.
Responsible for the content of these pages. Ongoing content monitoring of the pages is not carried out.
linked pages without concrete evidence of a
Infringement of rights is unacceptable. Upon becoming aware of
We will remove such links immediately if they infringe on the law.

The content and works created by the site operators on these
These pages are subject to Spanish copyright law. Reproduction,
Editing, distribution and any kind of exploitation outside the
The limits of copyright require the written consent of the
respective author or creator.